Sending error reports to MS may actually help

Earlier today, I was burning a back-up CD when suddenly my computer rebooted. Oh! an XP crash ! I thought it was probably due to some CD-burning code in a device driver.

When the computer was up again, an error report dialog popped up (not exactly the same text as on the picture but you get the idea)



I decided to click the 'Send' button (I'm a very co-operative guy ;-).

After a few seconds, my browser opened and displayed a page from the MS site explaining that the problem was known and due to my CD burning program. And it even gave me a direct link to the downloadable fix on the manufacturer site !

Wow!