HelpSpot launches
Congratulations to Ian Landsman : His help desk product is shipping.
I gave a look at HelpSpot and I was quickly convinced that help desk software is a must-have for every ISV. Yes, even for micro-ISV shops.
And even if you're not looking for help desk software, Ian's blog is very interesting reading.
1 Comments:
Thanks! And yes it's must have for even one person companies. I don't know how I would have tracked all the email and support issues I've taken in the last 2 months without HelpSpot (shameless promotional plug, but true nonetheless!)
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